The cleaner head on the Dyson V11 Torque Drive vacuum features an integrated digital motor which spins the brush bar up to 60 times a second. To fix the Animal 2 to push and pull easier on carpet, cut the rubber seal off with a razor blade on the 2 end sides of the brush bar plate. I was informed it is a design fault and, as my machine is still under warranty, they are sending out a whole new cleaner head assembly (including brush bar and soleplate). CY22, CY23, Light Ball & Big Ball Adaptors Explained. With the release of the Dyson V11 cordless stick vacuum many consumers are pondering whether or not to buy its predecessor the V10 or to try the new kid on the block, the V11. Hello there, this is Kelly with Dyson. It has powerful cleaning, great battery life, and features you won’t find anywhere else. Hello there, this is Kelly with Dyson. I used to dread vacuuming but now its so fast and easy with the vacuum always plugged in to its stand and ready to go. 1001. This is the most inconvenient solution, but it’s the simplest one, so I decided … Bagged -v- Bagless Vacuum Cleaners? Where to Buy a Replacement Ametek Motor for your Silver Lime Dyson DC04. These two are so close when it comes to carpet performance, but the V11 … It is very easy! You can buy new ones. It's got a bigger bin … A Cheaper Option for Dyson Cylinder Turbine Turbo Head Floor Tools, Where to Get a Cheap Dyson Mini Turbo Turbine Head. On November 9 they emailed back asking for my warranty info, which I emailed back to them the same day. Pinging is currently not allowed. Dyson V7 V8 V10 tool adaptors: Use your old tools with your Dyson V7, V8 and V10. The fact that it is glueing itself to the floor will put more strain on the brushroll motor, which are not all that great at the best of times, so we are left with two options for a simple and proper repair. The roller head automatically determines if you are vacuuming on hard surface or carpet, which is great, but it has a lot of suction pulling towards the carpet. “Do I need to change the filter on my Dyson Air Purifier?”. This entry was posted The symptom of this is that the machine becomes hard to push and glues itself to the floor. You can use the comment box for any comment on this article, and do please use the social media buttons to spread Dyson Medic to the farthest corners of the interwebs. On November 17 I emailed again requesting a response. I ask because the Cinetic series seems to have the same rough cleaner head assembly setup, including the problematic central soleplate wheel. Now they have agreed to take back the whole vacuum for full refund. I chatted with Dyson for 5 minutes and they immediately ordered a replacement cleaner head since it was still under warranty (~4.5 years old). We either replace the entire cleaner head. I emailed Dyson support and they send me entire new brush. Possible soleplate design fault on the DC40 and DC41, Stripping Down a DC41 Cleaner Head: Brushroll Motor & Design Faults, (DC41) Cleanerhead Brushbar Motors Now Available. I really enjoying the suction and all the accessories. I keep it clean all the time, but I start see the same problem start showing up again. It has a little more friction than you would think, but still very easy. There is however a slider knob on the front of the roller head that when opened allows air to enter and makes the roller head easier to push. Carpet. google_ad_slot = "0750672010"; Dyson. The V11 Absolute is a bit bigger than older Dyson cordless vacs and so not as much fun to use handheld, but it is still light and manoeuvrable enough, and more powerful. Spot on – was driving myself crazy thinking it was the ball that was the problem when the engine ran, then tore off the cleaning brush, reinstalled, still same problem… then noticed that the tiny wheel deteriorated. I have this problem second time already. Dyson V11 Absolute. Dyson vacuums can clean different types of floors, from carpet … Dyson. User rating, 4.8 out of 5 stars with 1083 reviews. Same problem with machine not rolling well on hard floor. Does anyone know if this soleplate wheel problem has been fixed on the new Cinetic line? But the US, there are so many better options. All rights reserved. Unfortunately, they usually tend to look like this: This is because the little wheel and axle came out, the cleaner was running without them and the mounting worn down. Thanks. The cleaner head on the Dyson V11 Torque Drive vacuum features an integrated digital motor which spins the brush bar up to 60 times a second. Dyson. Using Dyson Tools With a Sebo Vacuum Cleaner, Dyson is moving its headquarters to Singapore. 4.8 out of 5 stars with 1001 reviews. Also bare in mind, if your new carpets are higher pile then your old ones it will require more force to push over them, that is THE only thing I liked about the Dyson I had, it was very satisfyingly hard to push … Dyson taking care of it (under warranty). Dyson or Sebo? The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. How to Replace the Brush Bar Motor on a Dyson DC24. Currently, all of our carriers; UPS, FedEx, USPS and DHL have advised that some deliveries are taking 2 to 5 business days longer than … It required more than five years and 5,000 different prototypes but the result is that a Dyson vacuum does not lose suction power and, even better, is easy to operate. Dyson vacuum cleaners have rated this as the best cordless Dyson vacuum cleaner because of its amazing features. I have gone through three cleaner heads: the wine that came with and two more that Dyson (US) has provided for free. This vacuum also features three cleaning modes for a variety of household tasks, so you'll have the right balance of power and run time where you need it. Dyson … I have mostly hardwod floors in my apartment. Dyson DC40 DC41 Hard to Push – Sticking to the Floor. So on November 9 I emailed support at Dyson. Most of the repairs we have had on the DC41’s since have been cleanerhead related (the DC40 models are very similar in the following). Why would you sell someone a product and not see that buyer again for fifteen years, when you could sell them a product that has built in natural short term expiry, beyond which it is an uneconomical repair? You can skip to the end and leave a response. First time it started a few months ago. By November 17 they had not responded. The wheel at the center of the cleaner head sticks to the ground. Is this a design fault? It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fiber filaments capture fine dust on hard floors. I have a DC 40. In-store pricing may vary. I will email Dyson support again, but I’m not sure if they will send me replacement bush again. The Dyson V11 performs better with a deep carpet clean so if you mostly have carpets, you might consider paying more for the V11. The right side ball sticks leaving marks across my wood floors. Don’t Want to Drill the Wall to Mount Your Dyson Cordless Vacuum? Dyson White Nylon Clutch Wheels Available at Last. Why is Dyson Canada Black Friday deals so bad compared to Dyson US? The Dyson V11 Torque Drive is a no-compromise cordless stick vacuum. Axle is not available in parts!! Now some time has passed, I feel better qualified to comment about this new breed of Dyson ball machines. Thanks so much !! How to save money on a mini turbine tool for a DC07, DC14, DC15 or DC18. It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fiber filaments capture fine dust on hard floors. Which one will you choose? $549.99 reg $699.99. Summary. I had the same problem and contacted Dyson (UK). I have to say I was pleasantly surprised as I was expecting to have to buy a replacement part so ten out of ten for customer service! The cleaner head on the Dyson V11 Torque Drive vacuum features an integrated digital motor which spins the brush bar up to 60 times a second. PartsWarehouse is open and working hard to assist all customers. Online vote. This is design problem and they should fix it. Wheel is still in place, but is worn and does not roll well. I found the Dyson V11 Absolute a great mover when it came to using it as a stick cordless vacuum. Appears to be bad design / bad material choice. Quick update on the above. Read the Truth, Dyson EV – James Dyson Announces Electric Car Development by 2020, New EU 900w Vacuum Cleaner Rules in September 2017. 811. The Dyson performed just as well on carpet as it did on hardwood, sucking up a full bin of dust, hair and dirt. Discussion about the 2016 increase in price of genuine Dyson spares. If you have a DC40, you can go here: DC40 Spare Parts, If you have a DC41, you can go here: DC41 Spare Parts. You can choose your suction power so if you have it on the ‘Boost’ mode and it’s too hard to push due to the suction then you can switch to ‘Auto’ or ‘Eco’ mode. One is the brushroll not turning. It is alleged that every machine sold refurbished is a potential lost sale to them. on Sunday, April 27th, 2014 at 8:03 pm and is filed under Dyson DC40, Dyson DC41, Dyson News, Dyson Repair Guides. That way you see the customer again right after the guarantee runs out. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. The symptom of this is that the machine becomes hard to push and glues itself to the floor. This will let a little air in and totally fix it and this is best fix so its easier to push and pull on all types of carpet… In January 2014 the brushroll stopped moving comnpletely. You can follow any responses to this entry through the RSS 2.0 feed. How to Choose a Vacuum Cleaner. It looks like it will stop rolling in a few weeks. The wall-mountable charging dock sports the same design as the one for the V10, containing two ports to hold accessories that aren’t in … On some settings, the vacuum was a little hard to push on carpet. Dyson V11 Review Torque Drive Vs Animal Outsize. I'm just trowing the crumbs on the floor for the pleasure of using the … Which Dyson ‘Universal’ Adaptor Do I Need? This means you cannot simply replace the wheel and axle any more, as the mounting for it has worn down. Here Is the Answer. Depends on the carpet thickness; otherwise, I have carpal tunnel and is quite easy to use! google_ad_client = "pub-7123723061455080"; Now, this mounting is part of a two piece plastic housing that is not available on its own, and surrounds the brushroll motor assembly. We highlighted a few months ago what we thought to be a design fault with the DC40 and DC41 here: Possible soleplate design fault on the DC40 and DC41. Dyson Customer Support, Answered by DysonProductExpert 1 year ago, Dyson - V11 Torque Drive Cord-Free Vacuum - Blue/Nickel. The Dyson V11 Absolute is loaded with accessories. The fact that it is cordless makes it most suitable for cleaning raised surfaces like stairs as well as tricky and hard … /* 120x600 blog centre tower */ How To Repair Your Dyson Vacuum Cleaner. Dyson Red Button Tools: Two Sizes That Look the Same. What colour is snow? In this article we analyze, … Dyson Medic – Dyson Vacuum Cleaner Repair and Service Guide. I emailed again today December 3 requesting some sort of response. The Dyson V8 is not suitable for big places while the Dyson V11 is good for big homes because of longer runtime and smarter battery life consumption. It comes with two roller brushes, the Soft Roller is specially made for hard floors. Dyson US: $150 off on V11 and $200 on HP04. (required) - Why ask? The only drawback? My Dyson DC 40 also had all three axles wear out… I contacted Dyson trying to get new axles but they sent me a whole replacement head instead.. My concern is that the new head will wear out just as the old one… So, I popped out the worn out axles and replaced them with steel axles I made and epoxied them in… so for now I have two power heads…. Handheld, Cordless, Stick Blue Cyclone (Filter) Release Clips Now Available. It doesn't have wheels or rollers on the bottom and I've noticed that you have to do a little pushing with it, but it's the same amount of pushing I did with my full size vacuum. I can vacuum much faster with the Dyson because it is very light and portable and you can even use it on the carpet in you car with the attachments that come with it. And for those who live in a big house with lots of carpets and tons of pet & human hair, the Dyson V11 … google_ad_width = 120; Dyson V11 has better overall performance (especially on carpet), better battery, an LCD screen, and less noise. They said I should keep the roll clean, which I’m very careful with since then. Where to buy a Dyson DC04 Wand Release Catch or Wand Cap. The Dyson V11 earns our top rating in the tests for cleaning carpet, floors, edges, and pet hair as well as for clean emissions. Well, some say yes. That is simply the cleanerhead minus the brushroll and soleplate. Dyson V8 Animal Cordless Stick Vacuum - 229602-01. For some I guess they keep popping out and getting lost. You should not find the machine hard to push on carpeting. What should I do. Does anyone have a solution or should I just purchase a non-Dyson vacuum? You can also find helpful troubleshooting advice and get more information by … Why Are The Bigger Independent Dyson Shops Now Moving Over to Sebo? If I spill something I don't have to drag out the big bulky corded vacuum. Support for your Dyson V11™ cordless stick vacuum Dyson V11 Animal Activate your warranty You can get support that's tailored to you, owner exclusives and more when you register your machine. Pull instead of pushing. ... Dyson ball animal 2 reviews dyson suddenly hard to push on carpet you dyson ball animal 2 faq cleaning tips troubleshooting pet my dyson dc 41 animal fix for too hard to push you 9 best dyson vacuums according to experts modern castle dyson vacuum is hard to push … But I haven’t been able to find any complaints (so far) about broken wheels on the Cinetic that make the vacuum stick to the floor. I’m only figuring out today that the problem (known) is the little wheel in the center of the brush bar. Dyson Advice, Dyson Spare Parts, Dyson Service Manuals, Dyson User Manuals, Dyson Service Guide and Dyson DIY Repairs. But I’m not sure I want to swap those out every three months. I don’t agree with that (I think the customers are quite different). It drives stiff nylon bristles deep into carpet to remove dirt, and carbon fiber filaments capture fine dust on hard floors. Dyson Have Made Some Changes to Airblade HEPA Filters, Replacing a Dyson DC14 Red Wand Top End Collar. The V11 Torque Drive has two … The Dyson V11 Animal cord-free vacuum quickly … 4.3 out of 5 stars with 811 reviews. For deep cleaning across floor types. Dyson Pure Cool Link Fan Air Purifier Review. Over all it is still very easy to use. google_ad_height = 600; But the problem we have seen the most of is related to the wheel in the centre of the bottom of the cleanerhead. I mean, look at the deals. Excellent customer service. I love it. Testing For testing cleaning performance, the Dyson vacuums were used on 3 different floor types (hard … Where to buy a Dyson DC04 Wand Handle in Australia or New Zealand. Best cordless vacuum cleaner, thanks to extra suction 'at the head', smarter … I disassembled and cleaned both roller balls and the vacuum head including the center mounted roller on that. We either replace the entire cleaner head. (And my mom’s stricter about her vacuuming schedule than I am!) Again they did not respond. The fact that it is glueing itself to the floor will put more strain on the brushroll motor, which are not all that great at the best of times, so we are left with two options for a simple and proper repair. © 2020 Best Buy. If your soleplate and brushroll and in good condition, you can save a few quid and get what is called a Brushbar Motor Housing Service Assembly. The cleaner head will self adjust to seal in suction no matter which flooring type you are vacuuming, and with the adjustable suction it's suitable for all carpeting as well. “Dyson Vacuum Cleaners Do Not Need Servicing” Yes or No? Would probably have wasted time taking it to a repair shop. Manchester Vacs Relocates & Becomes Biggest in the North, Get a traditional style long crevice nozzle tool for your late model Dyson, How to Strip Down a Dyson DC25 Cleanerhead to Change the Brushroll Motor. There are no deals on any of the good products like V11 or HP04. Hello, The Dynamic Load Sensor (DLS) system automatically changes the motor speed between carpets and hard floors. I just got two days ago a brand-new Dyson V11 Absolute and I'm already loving it. However, I think they learned something with the early Dysons. Some say this short term parts expiry has all been planned by Dyson carefully to kill the refurbished machine aftermarket (an unintended consequence of a quality product), and by extension reign in the burgeoning after-market. It also got very close to the edges of … I have a DC 41. And I don’t want to do it every few months. Missing Wheel. Kelly Some of the repairs we had were main motors, I did a post on those here – Where to Buy a Dyson DC41 Motor – where I showed you how to save a whopping £71 when replacing the motor. Dyson V11 Torque Drive Cordless Stick Vacuum. //-->. For me, they are simply “wearing down” or somehow losing their height. Dyson Ball Animal 2 Upright Vacuum Iron/Purple. Where to buy a new wand handle for a Dyson DC04. This is usually caused by the Johnson motor that drives the cleanerhead burning out. Dyson V10 is more affordable. There is a topic on that here: (DC41) Cleanerhead Brushbar Motors Now Available. There is also a relevant topic on these machines on the unofficial Dyson forums here: Stripping Down a DC41 Cleaner Head: Brushroll Motor & Design Faults. It wasn’t hard work to push, and it went exactly where I wanted it to. $399.99 reg $499.99. Dyson DC 25 Animal suddenly hard to push; ... and keeps spinning once it hits the carpet. How to Change the Motor on a Dyson DC28c, DC33c, DC37, DC38, DC39, DC46, DC47, DC48, DC49, DC52, DC53 or DC54. Kleeneze Rotork Cyclon – Prototype Dyson Vacuum Cleaner – Vintage – Like G-Force. Prices and offers are subject to change. All to no avail. Just the products nobody uses. Best wishes,